• How to configure my Exchange mailbox on Android? (Exchange)

    Open your Android mail client. Go to your settings and scroll all the way down to the “Accounts” section. Click on “Add Account”. Choose “Corporate account”. Enter your email address and password and click on “Next”. Select “Exchange”. Change the server to: exchange.powermail.be. Click on “Next”. If the Wizard asks…

  • How can you resend the invitation email to a user or administrator?

    When adding a new administrator to your account, an invitation will be sent to their email address. They have to accept this invitation in order to become an active administrator. The invitation is only valid for a certain amount of time. In case they do not open and accept in…

  • Create service package

    With a service package you determine the specifications of the web hosting packages that you sell yourself (e.g. how many databases and mailboxes). It is therefore the makeup of the product that you offer to your customers. Before you create any web hosting account, you must have at least one…

  • What is a domain name owner, registrant and registrar

    As the owner of a domain name you have the rights to use that domain name. You can then use the domain name as the address for your website and create e-mail addresses with it. The owner is often also called the registrant or license holder because you can never…

  • Delete e-mails from the server with a POP configuration

    If you opted for a POP configuration, all e-mails will remain in your online mailbox / server, even if you delete them in your e-mail program. After a while the server is so full that you have to delete the old e-mails. That is why we recommend that you set…

  • Make a backup/export of your mailbox in Outlook for Mac

    Export the data from your mailbox from Outlook for Mac to make a backup. With a back-up you can afterwards also  import mails and calendars  on another computer. Outlook on a Windows computer?  Use our manual for Outlook on Windows .

  • How to avoid having my messages being classified as spam?

    Follow these general guidelines Do not send mail from a non-existent e-mail address. This seems obvious, but many people still make mistakes against this rule. If it is a contact form or other (automatic) system that sends the mail, have the system send a test message to yourself and check…

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Our specialists are available 24/7 to provide you with free support. Feel free to contact Joachim and his colleagues via e-mail or by phone.

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Joachim Coessens Specialist Support