• How do I use the reseller’s API?

    In our efforts to help our resellers customize their service even further we have created an API to enable you to connect and manage your assets directly. More functionalities will be developed on the go and when needed. Examples of actions you can take via API currently include: Retrieve domain…

  • How do I give my clients access to advanced spam filtering?

    Advanced filtering is stronger than Basic. IN THIS ARTICLE What does advanced spam filtering do? How to enable advanced spam filtering for the customers? How can my customers enable advanced spam filtering? What does advanced spam filtering do? Advanced filtering will score your messages for probability of spam in the…

  • How do I give my clients access to ssh? (Reseller)

    Follow these steps in the control panel to activate this option: Go to “Reseller dashboard” Choose “Accounts” in the menu on the left Select the Linux account for which you want to activate access, and click on “Manage”. Select “SSH” in the menu on the left and then click on…

  • How do I give my clients access to autopatching?

    This is a malware scanner that detects and automatically fixes vulnerabilities in files. The tool searches for known vulnerabilities. That is why it works best with popular open source systems and CMS. It is recommended to activate automatic patching for your customers. You can activate automatic patching for your customers…

  • How can I add a unique IP for my clients? (Reseller)

    You can assign a unique / dedicated IP address to your customer’s account. For example, adding an SSL certificate requires a unique IP address. Follow these steps in the control panel : Go to “Reseller dashboard” Select “Options” in the menu on the left and then click on “Add option”…

  • How can I enable 1-click installations for my clients?

    Follow these steps in the control panel to enable a one-click installation with your current service packages: Go to “Reseller” Choose “Service packages” in the menu on the left and then click on “change” Check the CMS you would like to enable for one-click installation and click on “Edit Service…

  • How do I enable caching for my clients?

    The procedure to enable caching for your customers is identical to the procedure of enabling an add-on. To view the tutorial on add-ons please click here.

  • How can I add, assign or delete SSH keys?

    Also read: Create a public / private SSH key IN THIS ARTICLE Assign an existing public SSH key Add and assign SSH public key Disable an SSH key Assign an existing public SSH key Follow these steps in the control panel : Go to “Reseller dashboard” Select “SSH keys” in…

  • How do I upgrade an existing database / mailbox?

    The reseller control panel offers you to upgrade existing database and email accounts as an additional service. Follow these steps in the control panel to create an option: Go to “Reseller dashboard” Select in the menu on the left for “Options” and then click on “Add option” You’ll see a…

  • How do I remove / deactivate an add-on? (Reseller)

    Add-ons are extra services you can add to a hosting account, without the need to upgrade it altogether. You can also remove them from a hosting account without the need to downgrade it altogether. Also read: How can I create or add an add-on? IN THIS ARTICLE How do I…

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Joachim Coessens Specialist Support