• How to create / use add-ons?

    Add-ons are extra services you can add to a hosting account, without the need to upgrade it altogether. Follow these steps in the control panel to create an add-on for a hosting account: Go to “Reseller dashboard” Choose “Add-ons” in the menu on the left and then click on “Add…

  • How do I upgrade / downgrade a hosting account?

    To upgrade or downgrade a hosting account, it is best to change the service pack. First create a service pack with the desired up- or downgrade and then proceed with these steps. Follow these steps in the control panel to upgrade / downgrade your service pack: Go to “Reseller” Select “Accounts”…

  • How do I delete a hosting account?

    Also read: How can I temporarily deactivate a hosting account Follow these steps in the control panel to permanently delete your account: Go to “Reseller” > “Accounts” Select the three dots to the right of the account you want to delete and click on “Edit account”. Scroll down and click…

  • How do I deactivate a hosting account?

    Also read: How can I delete a hosting account. Follow these steps in the control panel to temporarily deactivate your hosting account: Go to “Reseller” > “Accounts” Use the toggle to change the desired account from “Activated” to “Not activated”.

  • How to create a hosting account? (Reseller)

    To create a hosting account, you must first create a service pack. Then continue with these steps. Follow these steps in the control panel to create a hosting account: Go to “Reseller dashboard” Select “Accounts” in the menu on the left and click on “Add account”. Fill in the form….

  • How can I see the mail queue with Plesk?

    Log in your Plesk control panel. Navigate to the horizontal menu at the top. Click on ‘Server’. Click on the ‘Mail Server Settings’ link under the Mail section. Switch to the ‘Mail Queue’ tab.

  • How do I enable an out of office with Plesk?

    Log in your Plesk control panel. Navigate to the horizontal menu at the top. Click on ‘Mail’. Click on an email address. Switch to the ‘Auto-Reply’ tab. Tick the ‘Switch on auto-reply’ checkpoint. Enter your message and if you have to fill in the rest of the form. Click on…

  • How do I create a mail forward with Plesk? (Plesk)

    Log in your Plesk control panel. Navigate to the horizontal menu at the top. Click on ‘Mail’. Click on an email address – this will be the distributor. Switch to the ‘Forwarding’ tab. Tick the ‘Switch on mail forwarding’ checkpoint. Write down the list of email addresses that will receive…

  • How to create a distribution list with Plesk?

    Log in your Plesk control panel. Navigate to the horizontal menu at the top. Click on ‘Mail’. Click on an email address – this will be the distributor. Switch to the ‘Forwarding’ tab. Tick the ‘Switch on mail forwarding’ checkpoint. Write down the list of email addresses that will receive…

  • How to create an alias to a mail address with Plesk?

    Log in your Plesk control panel. Navigate to the horizontal menu at the top. Click on ‘Mail’. If your primary email account already exists. Click on the email address. If the primary email account does not exist yet. Click on ‘Create Email Address’. Fill in the form for the primary…

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Our specialists are available 24/7 to provide you with free support. Feel free to contact Joachim and his colleagues via e-mail or by phone.

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Joachim Coessens Specialist Support