• How do I log in the Horizon interface?

    For the Horizon interface (the Horizon control panel), port 5000 must be open to log in. The control panel can be accessed via https://osp.combell.com, which is on port 443. When you click on “Connect” the connection goes to port 5000. The following ports must be accessible to gain access to…

  • How do I generate API Password for OpenStack?

    In order to generate an API Password for OpenStack please follow the steps bellow: Click on the link to log in your OpenStack control panel. Choose your authentication method and click on ‘Connect’. Fill in your username and password to get access. You can use the same details with which…

  • Create an OpenStack Windows instance and connect to it via internet

    This article will teach you how to create an OpenStack virtual machine from the OpenStack control panel. Click on the link to log in your OpenStack control panel. Choose your authentication method and click on ‘Connect’. Fill in your username and password to get access. You can use the same…

  • Create an OpenStack Linux instance and connect to it via internet

    This article will teach you how to create an OpenStack virtual machine from the OpenStack control panel. Create a Windows instance? Read our manual for Windows Click on the link to log in your OpenStack control panel. Choose your authentication method and click on ‘Connect’ Fill in your username and…

  • What is a database connection string?

    A connection string is the piece of information that is needed for your application to reach your database, for example a database name, username, password, port etc… Example of a PHP connection string: WordPress: define(‘DB_NAME’, ‘ID111111_database_name’); /* MySQL database username / define(‘DB_USER’, ‘ID111111_user_example”); /* MySQL database password / define(‘DB_PASSWORD’, ‘database-password’);…

  • How do I connect with my database with PHP?

    Use the following code to connect with your database with a PHP script: mysql_connect(‘mysqlhost’, ‘USERNAME’, ‘PASSWORD’); mysqlselectdb(‘DATABASENAME’);

  • Increase PHP apc.shm_size

    When faced with the error “Unable to allocate memory for pool” then you may want to change the apc.shm_size. Follow these steps in the control panel to change the apc.shm_size: Go to “My products”> “Web hosting”> Click on the button “Manage hosting” to the right of your domain name for which…

  • Increase the PHP memory_limit

    When confronted with errors such as “Fatal Error: Allowed Memory Size” or “XXXXX Bytes Exhausted”, it is best to increase the memory limit. Follow these steps in the control panel: Go to “My products”> “Web hosting”> Click on the button “Manage hosting” to the right of your domain name for…

  • What does ‘500 Internal server error’ mean?

    This error is probably the result of corrupt software or the wrong permissions. Do you see this error on a PHP website? Check your PHP file permissions and the directory in which it is located. Because this problem can occur when several user groups have write access to a certain…

  • What does the error “550 Permission denied” mean?

    You don’t have the necessary rights to execute this action (read, write or execute). Solution: You can change the file permissions on your account with your FTP client. Give enough (but not too many) permissions like write permissions when you want to edit or delete a file. If this doesn’t…

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Joachim Coessens Specialist Support