• How do I create an Exchange contact?

    Follow these steps in the control panel to create an Exchange contact: Go to “My Products”> “E-mail Hosting”> Click the “Manage E-mail” button to the right of your domain name. Select “Contacts” in the menu on the left. Then click on “Add contact” Fill in and confirm the form.

  • How to send email from a different senders’ address in Webmail

    Webmail gives the option to send email from a different senders’ address than the mailbox login, using the ‘Identities’. Log in your Webmail. Click on ‘Settings’ in the upper right corner. On the left you will see the Settings menu. Click on ‘Identities’. Now you see identities. To add a…

  • Create a signature

    You can easily set a signature via webmail. Log in your Webmail. Click on “Settings” in the upper right corner. On the left you will see the Settings menu. Click on “Identities”. Now you see all identities. Choose the one for which you would like to create a signature. After…

  • How do I delete messages if my mailbox is full via Webmail?

    When you configure your mailclient with POP your emails would be downloaded to your device. If you delete them locally that action will not take effect on the server. Some mail clients and apps will keep all messages on the server, some will delete them as soon as the messages…

  • Where can I find the mail headers in Webmail?

    The mail header is a piece of text coming with your e-mail message that carries information about that message. You can use it to try and find out the message path or to troubleshoot issues with sending/reaching the recipient. The headers look like a piece of code, so most mail…

  • Where can I find the mail headers in Thunderbird?

    The mail header is a piece of text coming with your e-mail message that cares information about that message. You can use it to try and find out the message path, or to troubleshoot issues with sending/reaching the recipient. The headers look like nothing different than a piece of code,…

  • Where can I find the mail headers in Mac Mail?

    The mail header is a piece of text coming with your e-mail message that carries information about that message. You can use it to try and find out the message path, or to troubleshoot issues with sending/reaching the recipient. The headers are a piece of code, so most mail clients…

  • Why do I get bounced emails that I didn’t send?

    You probably receive these bounced messages because spammers and/or viruses make use of your email address to send out spam or malware. The SMTP protocol make communication between different mail servers possible. Your mail client too sends emails using this SMTP protocol, to communicate with e.g. our mailserver or your…

  • Link an extra domain name to your Exchange mailbox via SMTP

    E-mails sent to your SMTP domain names will be received by an Exchange mailbox of your choice. Follow these steps in the control panel to link an extra domain name to your Exchange mailbox: Go to “My Products”> “E-mail Hosting”> Click the “Manage e-mail” button to the right of your domain…

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Joachim Coessens Specialist Support