• Link an extra domain name to your Basic mailbox via SMTP

    Via the control panel you can link multiple domain names to your Basic mailbox via SMTP. That way you can receive e-mails in your mailbox via multiple e-mail addresses with different domain names. Follow these steps in the control panel to link an extra domain name to your Basic mailbox:…

  • What is email spoofing? How can I prevent mailspoofing with my domain name?

    What is mail spoofing? Email spoofing the is act of sending messages via email, faking the sender email address. This technique is commonly used for spam and phishing. The authors use it to mask their real identity and protect themselves from being reported, or to gain the trust of the…

  • How do I change my anti-spam settings?

    The control panel has activated the basic spam filters by default to protect you against unwanted e-mail. If you think that you are not receiving some emails because of this, you can change the anti-spam settings. Follow these steps in the control panel to deactivate / activate the spam filters:  Go…

  • How do I archive my emails in Thunderbird?

    The following article will tell you how to archive your messages in Thunderbird. The Mozilla email client thunderbird saves a backup of your emails in what they call a Profile. They will create a Profile named Default by default. Windows: location\Thunderbird\Profiles\xxxxxxxx.default\ Mac: ~/Library/Thunderbird/Profiles/xxxxxxxx.default/ Linux: ~/.thunderbird/xxxxxxxx.default/ The x-s in the name…

  • How to configure my Basic mailbox on iPhone / iPad?

    Follow these steps to set up your Basic mailbox on your iPhone / iPad with iOS 15: Go to “Settings“ Scroll down and click on “Mail“ Click on “Accounts“ Click on “Add account“ Click on “Other” at the bottom Now pick “Add mail account“ Fill in the details of your…

  • Create a catch-all mailbox for your Basic mailbox

    A catch-all mailbox will receive all e-mails that are sent to mail addresses on your domain name, even if they have not been created. For example, if you have only created one email address on your domain name, namely mail@mydomain.com, and it has been set as catch-all, then e-mails sent…

  • How can I configure Android so that emails will be deleted on the server?

    If you configure the email client via IMAP connection all emails deleted on Email App will be deleted on the server as soon as you close Email App. Therefore, if you are using the IMAP protocol, this article does not concern you. If you are using pop3, you can limit…

  • What is a CAA record and how can I create one?

    A CAA record gives you more control over the SSL certificates issued for your (sub)domain name. It allows you to specify which Certificate Authorities (CA) may issue an SSL certificate for your domain name. Renowned Certificate Authorities include Sectigo (formerly Comodo) and Let’s Encrypt. A CAA record prevents another CA…

  • How can I configure Thunderbird so that emails will be deleted on the server?

    If you configure the email client via IMAP connection all emails deleted on Thunderbird will be deleted on the server as soon as you close Thunderbird. Therefore, if you are using the IMAP protocol, this article does not concern you. If you are using pop3, you can limit retention on…

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Joachim Coessens Specialist Support