• How do I remove devices from my exchange activesync list? (Exchange)

    Even if you have not set up your new Business email with a mail client, you can access and manage it via OWA – the Outlook Web App. In the OWA you can perform most actions you would with the local mail client. But it also offers you some interesting…

  • How do I use Pop3 with my exchange account?

    This article only applies for domain names using exchange email with additional pop3 email addresses. What is the difference between the additional pop3 accounts and the exchange email addresses? Your pop3 only account can only store 5 GB worth of messages. It does not include a relay server. You need…

  • How can I change or reset my Combell password?

    This article shows you where you can change your password, and also how you can reset it if you have forgotten your password. IN THIS ARTICLE Forgot your password? Set again Set a new password via the control panel Forgot your password? Set again Follow these steps to reset your…

  • How to configure my Exchange mail in Outlook for iOS?

    Open the Outlook app. Type in your Exchange mail address and tap on “Add account”. Type in your “Password” and tap on “Use Advanced Settings”. On the next screen: Your full email address should be automatically filled in For the “Password”, repeat your strong password For Description, enter something that…

  • How to configure my Exchange mail in Outlook for Android?

    Open the Outlook app and click on the cogwheel at the bottom left to go to settings Click “Add e-mail account” > Choose “Add e-mail account” again in the screen at the bottom Enter your e-mail address and continue Under account type, choose “Exchange” In the next screen, enter your…

  • Where do I change my invoicing settings?

    To change the address where you receive your invoice, follow the steps below: Log in your My Combell hosting control panel (https://my.combell.com/en). Navigate to the horizontal menu at the top. Click on ‘Settings’.![Settings][1] Click on ‘Customer Information’. You will see your overview.![Customer Information][2] To the left on your screen, follow…

  • How to configure my Exchange mailbox on iPhone / iPad?

    Sometimes the mail client will accept your settings and declare the setup done, even though there is something missing. Then you will experience a strange behavior of your mailbox – it will receive but not send messages or vice versa. Follow the instructions below to setup an exchange email account…

  • How to configure my Exchange mailbox in Mac Mail?

    Sometimes the mail client will accept your settings and declare the setup done, even though there is something missing. Then you will experience a strange behavior of your mailbox – it will receive but not send messages or vice versa. Open the mail client (Mac Mail /Mail.app). At the top…

  • How to configure my Basic mailbox on Android?

    To set up your control panel email account on Android, please follow the steps below: Open your Android mail client. Enter your email address and click on “Next”. Select the type of server you want to use to send your mails For POP3 and IMAP the procedure is the same:…

  • Overview of (current) orders

    Follow these steps in the control panel : Go to “Administration” > “Orders”. You will find a table with your order history, sorted by date. Click on “Details” next to an order code for more information. You will now see the status of the subtasks of your product activation.

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Joachim Coessens Specialist Support