• How to configure my Basic mailbox on Android?

    To set up your control panel email account on Android, please follow the steps below: Open your Android mail client. Enter your email address and click on “Next”. Select the type of server you want to use to send your mails For POP3 and IMAP the procedure is the same:…

  • Overview of (current) orders

    Follow these steps in the control panel : Go to “Administration” > “Orders”. You will find a table with your order history, sorted by date. Click on “Details” next to an order code for more information. You will now see the status of the subtasks of your product activation.

  • How to configure Autodiscover for basic mail?

    Autodiscover is a system that allows your email client (such as MS Outlook) to configure your email address automatically, as opposed to configure all the server settings manually. In order to use Autodiscover, it has to be supported both by your hosting provider, Combell, and by your mail client. Unfortunately…

  • POP or IMAP? What type of configuration suits you?

    IMAP (Internet Message Access Protocol) and  POP (Post Office Protocol) are protocols with which you can configure your e-mail in your mail client and manage your messages from that program. IN THIS ARTICLE: The difference between IMAP and POP When to choose IMAP? When to choose POP? The difference between…

  • Overview of your invoices

    Follow these steps in the control panel : Go to “Administration”> “Invoices”. You will now receive an overview of your invoices up to 15 months back. Each invoice can be downloaded as a PDF file.

  • View invoiced products

    Follow these steps in the control panel : Go to “Administration” > “Invoices”. In the menu on the left, choose “Invoiced products”. You now get a table with all invoiced products and also a search function. To export the list, click on “CSV”, “XLS” or “PDF” at the bottom.

  • How do I create a new mail profile in Outlook app?

    First off, what is a mail profile? This is not just your regular email account sign up. If you want to know more read below. A profile is a set of emails and settings that Outlook app for Windows uses to remember where your email is stored. When Outlook is…

  • Can I change my domain name?

    It’s technically not possible to change a domain name. If you have a web hosting package and want to change your domain name, you can just order a new domain name and then request our helpdesk to cancel your current domain name.

  • Add tags to your products

    Tags are labels you can assign to your products to ease your management. For example: You could tag together services of a particular customer of yours You could tag together services you offer in a package, or with a discount You could tag together services you offer extended support for…

  • Templates for registry data and name servers

    Templates are preset pieces of information you can use multiple times. With Combell you can preset name servers and domain name contact information you can use when registering new domain names. IN THIS ARTICLE How do you create a registrant template? how do you create a name server template? How…

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Our specialists are available 24/7 to provide you with free support. Feel free to contact Joachim and his colleagues via e-mail or by phone.

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Joachim Coessens Specialist Support