• How to configure my Basic mailbox in Gmail? (basic mail)

    Log in your Gmail account. After you are logged in your account, go to the upper right corner of your webmail and click on the gear wheel and choose “Settings”. From the control panel choose “Accounts and import”. Choose ‘Add a mail account’. A pop-up window will appear. Here you…

  • How to configure my Basic mail in Outlook for iOS?

    Open the Outlook app. Type in your Basic mail address and tap on “Add account”. On the top right corner, tap on “Not Exchange”. Choose “Change Account Provider”. Tap on “IMAP”. Type in your password. For ‘Display name’ type in your full email address and for “Description”, enter something that…

  • Where can I view the Registrant (Licensee) information of my domain name?

    The domain name owner / registrant is the person authorized to manage the domain name. He can transfer the domain name from one registrar (provider) to another (transfer). He also manages the name servers of the domain name with which you determine which website appears with the domain name. Follow…

  • Quickstart Webhosting

    Use this handy guide to quickly start using your new webhosting account. Step 1: Connect your domain name It is possible to have your domain name registered with one company and hosted with another. Make sure the two are connected: Your domain name(s) must be connected to your hosting Your…

  • Quickstart Reseller

    Use this handy guide to quickly start using your Reseller Hosting or you can watch our introduction video. Step 1: Creating a service package Before you can create a hosting package, you should create a service package. This service package will set the limits of the hosting package. The service…

  • Getting started with your CMS package

    With a CMS package, you have a hosting package on which WordPress, Drupal, Joomla or Magento is pre-installed. This way, you no longer have to install the CMS yourself, meaning you can get down to business straight away. The only thing you need to do is choose a password to…

  • Quickstart Basic Email

    Use this handy guide to quickly start using your new Basic email account. Step 1: Make sure you are connected Your domain name(s) must be connected to your mail Step 2: Create Create an email account Step 3: Access Access your Webmail immediately via Webmail You can use Webmail to:…

  • Quickstart Exchange Email

    Use this handy guide to quickly start using your new Exchange email account. Step 1: Make sure you are connected Your domain name(s) must be connected to your mail Step 2: Create Create an email account Step 3: Access Access your Exchange email immediately via OWA You can use OWA…

  • What is an SRV-record? How do I create it?

    The SRV-record is a type of DNS record which defines the location of servers for specific services. It is required if you use services like SIP, XMPP, CalDAV, LDAP and others. The SRV-record has the following format: This is an example of an SRV-record: To find the SRV form in…

Couldn't find a solution?

support_bottom_contact_alt

Our specialists are available 24/7 to provide you with free support. Feel free to contact Joachim and his colleagues via e-mail or by phone.

support_bottom_contact_alt
Joachim Coessens Specialist Support