Transferring your domain name to a new provider is very easy. We explain how that works exactly.
1. Register your domain name with a new provider
To start your transfer, order the domain name from your new provider. If you want to switch to Combell, you can order the domain name via our website. The system will recognize that the domain name you are looking for is already taken, so you can choose to “move”.
Transfer code
Provide your transfer code during the ordering process to make it clear that your domain name may be moved. This is possible in the final step of the ordering process. You can also e-mail this code to activation@combell.com afterwards .
Where can I find the transfer code of my domain name?
Check the owner’s name
Before you complete the order, check the details of the owner. For this we use the input of the billing data as standard. If necessary, adjust it for free in the final step of the ordering process (see screenshot).
Additional requirements for certain extensions
Confirm the move in the automatic e-mail
After requesting the transfer of a .be domain name, an automatic e-mail is sent to the e-mail address of the domain name holder. This e-mail is from noreply@dns.be.
Confirm the transfer of your domain name to the new provider via this e-mail.
Alternative: request a transfer code
If this is not possible, you can always request a transfer code via dns.be.
- Search for your domain name there. It will appear as “no longer available”
- Click on “WHOIS” to consult the information about your domain name
- On that page you can request a transfer code for your domain name
- Send the transfer code to activation@combell.com to finalize the move
How to note that the transfer code is only valid for 7 days!
These domain names require 2 additional steps:
Once you have ordered the transfer from your new provider, the current provider must confirm the transfer by updating the IPS Tag of the domain name. Our staff will help you to obtain the IPS Tag so that you can complete the move quickly.
These domain names have a unique transfer process.
2. Update the DNS settings of your domain name
The transfer of the domain name is actually purely an administrative matter, which has no immediate technical consequences.
But after the move, your previous provider will eventually deactivate the DNS settings of your domain name.
Those DNS settings determine which server is responsible for processing the website and mail traffic for that domain. If the DNS settings are not configured correctly, the e-mail function and website will go offline.
It is therefore important to update this with your new provider so that your website and e-mail continue to work smoothly.
We explain how to update the DNS settings to keep your website and / or e-mail online
- Link your website after your move to your domain name
- Activate e-mail and mailbox after transferring your domain name
