Support by experts
Helping you with true dedication
We do not like waiting and giving you the runaround with no one able to really help you. That is why our support team consists of dedicated experts instead of call center employees specialized in phone calls.
You get an engineer straight away who knows your field. We have developed exclusive shifts so that someone is always available. Even on Christmas Eve!
- Support in your own language
- Advice according to DevOps principles
- An expert on the line straight away without endless transferring
- Checking your code for even better performance
- 24/7 monitoring and proactive intervention
Day and night an expert on the line
Concrete advice without constantly having your calls transferred
We too hate it when we have to constantly wait and have our calls transferred because no one is really able to help us.
This is why our helpdesk is manned by a team of experts who are immediately available to help you with concrete solutions and clear advice, instead of call centre employees who are especially good at calling people on the phone.
- Available 24/7, in three languages (EN, NL and FR), without having to wait
- Fast recovery times thanks to a comprehensive documentation of your environment
- Direct contact with engineers
Receive advice from real experts
With years of experience in the most complex hosting solutions
We are committed to assisting you with all your questions about hosting by providing you with qualified advice. This is why we constantly invest in building expertise of our staff.
- International training and education
- Involved in various hosting related communities, such as PHPBenelux, DevOps communities focusing on Varnish, load balancing...
We even have so much in-house expertise that our staff is often invited to talk at events dedicated to hosting and web development.
Our technology evangelist Thijs even wrote a book (published by O'Reilly). Another colleague, Brecht, wrote an e-book about WordPress security.
DevOps Specialists
TO ALWAYS GIVE YOU A BETTER SERVICE
Our support does not stop where the code of your website or application begins, like our competitors do. We continue and dive with you in the code to help.
We check your code in advance and improve it if necessary. In some cases, we optimize resources significantly.
Only this way your project is working perfectly with our hosting solution and that has many advantages:
Only this way your project is working perfectly with our hosting solution and that has many advantages:
- Support that helps you with everything from server to application
- An application that is perfectly tuned to your hosting solution
- Need less resources = save monthly
A personal team at your service
That provides targeted help with your application
The people who help you know your application and hosting setup inside out.
That is the result of a personal process, which we examine together. By doing so, we get acquainted with your application, so that we can deliver a real custom solution with the associated support team.
- A support team that is familiar with your application and hosting setup
- Direct contact with engineers
- Regular evaluations with your account manager
More reasons for choosing Combell
Choose a custom hosting solution
Dedicated support
An expert support team is available 24/7 to help you.
They continue where others stop - they even check your code!
Excellent performance
Our hosting solutions are created to perform under all circumstances.
To achieve that we only use premium technology and the best data centers!
Perfectly protected
Do not worry about security.
With our continued investment in security, you can be confident in your safety. We keep hackers safe outside so your website just works!
Guaranteed online
Your website or application is always online, we guarantee it.
If you still come across trouble, we take proactive measures for resolution thanks to our 24/7 monitoring.
They'll provide you with more in depth information
